They just delivered a pallet of water to the facility. Didn't leave messages at the phone numbers. The water was sitting outside overnight as no one know it was there. Some of it was damaged. We want someone to come out to exchange a case and count the items as no packing slip or any paper work was left. We really need someone to come and do this ASAP as my customer is not happy at all. The customer is refusing to pay us until this gets resolved. I keep emailing and calling to get this resolved but no one responds.